Privacy Policy
At Office Help Fast and Mail, we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use it, and how you can control it.
1. Information We Collect
We collect the following types of personal information when you interact with our website or make a purchase:
- Personal Details: Name, email address, phone number, and delivery address.
- Payment Information: As we only accept Cash on Delivery (COD), we do not collect payment card details.
- Order Information: Details of the products you purchase and your order history.
- Communication Information: Any communications you have with us, including customer support inquiries.
2. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders.
- Communicate with you about your orders and any related customer support.
- Improve our services, website, and customer experience.
- Send promotional emails (if you have opted in to receive them).
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties except as necessary to process and deliver your orders, such as with delivery services. We may also share information if required by law or to enforce our terms and conditions.
4. Security of Your Information
We employ various security measures to protect your personal information. However, please be aware that no system is completely secure. We strive to protect your data to the best of our abilities, but we cannot guarantee its absolute security.
5. Opt-Out Instructions
If you have opted in to receive promotional emails or marketing communications from us and wish to stop receiving these emails, you can easily opt-out by following the instructions below:
- Email Opt-Out: You can unsubscribe by clicking the “Unsubscribe” link at the bottom of any promotional email you receive from us.
- Contact Us: If you prefer, you can also email us directly at [email protected] with the subject line “Unsubscribe” to opt-out from receiving marketing emails.
6. Access and Control Over Your Information
You have the right to access and update the personal information we have on file for you. If you would like to request access to or delete your personal data, please contact us at [email protected].
7. Children’s Privacy
We do not knowingly collect or solicit information from children under the age of 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.
8. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. When we do, we will post the updated policy on this page with the date of the most recent revision.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or how your personal information is handled, please contact us at [email protected].
